Privacy Policy
Effective Date: July 9, 2025
Website: https://kivuwillneverberwanda.is
1. Introduction
At Kivu Will Never Be Rwanda, we are committed to protecting the privacy and security of our visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit or interact with our website.
2. Information We Collect
We may collect the following types of information:
a) Personal Information (only if voluntarily provided)
Name
Email address
Location (if submitted via event registration or mailing list)
Any information submitted through contact or support forms
b) Non-Personal Information
Browser type
IP address
Pages visited
Time spent on the site
Referring website
We use third-party analytics tools (such as Google Analytics) to collect anonymized data to improve site performance.
3. How We Use Your Information
We use the information collected for the following purposes:
To provide updates and respond to inquiries
To improve website functionality and user experience
To send newsletters or event invitations (if you opt-in)
To maintain the security and integrity of our site
4. How We Protect Your Information
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. Data transmission is encrypted where appropriate, and access to user information is limited to designated team members.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may only share information with trusted third-party service providers (e.g. newsletter platforms or analytics services) for the sole purpose of operating and improving our site. These parties are bound by confidentiality agreements.
6. Cookies
Our website uses cookies to:
Understand visitor behavior
Improve navigation
Track engagement and analytics
You can control or delete cookies through your browser settings.
7. External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies.
8. Your Rights
If you are located in the EU or UK, you have the right to:
Access your personal data
Correct inaccuracies
Request deletion of your information
Withdraw consent for communications
To exercise any of these rights, contact us at: privacy@kivuwillneverberwanda.is
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is used, please contact us:
Email: privacy@kivuwillneverberwanda.is
Website: https://kivuwillneverberwanda.is
We respect your voice and your privacy — thank you for standing with the people of Congo.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for the our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we can not erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeREX permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.10. Third Party Websites
ThemeREX may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by ThemeREX , and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Themerex bears no responsibility for the information collected or used by any advertiser or third party website.
Please review the privacy policy and terms of service for each site you visit through third party links.